Peace of Mind from Lloyds

What would you do if the supplier of your home improvement products went out of business having taken your deposit and leaving you with a worthless guarantee.

Good companies as well as bad ones go out of business for a variety of reasons. The IWA administers a scheme underwritten by Lloyd's of London. Work carried out by IWA approved companies can have the benefit of Deposit Protection and an Insured Guarantee for up tp 10 years.

Who are the IWA ?

IWA is the leading organisation in the U.K. to administer a Deposit Protection and Insured Guarantee scheme to consumers within the home improvement market.

How does the Deposit Protection Work ?

At the time of placing your order or paying a deposit you should be issued with a Deposit Protection and Insured Guarantee Certificate from your approved supplier.

This document will protect your deposit, prior to the commencement of the contract/work up to 25% of the contract value (maximum contract value £20,000). Subject to the terms and conditions on the certificate.

How does the Insured Guarantee Work ?

Once your contract has been completed to you satisfaction and you have paid the IWA approved company the balance in full, you should return to IWA the completed satisfaction note from the bottom of the Deposit Protection and Insured Guarantee Certificate along with a copy of your contract. Your Guarantee will then be insured for a period of up to 10 years and is underwritten by Lloyd's of London. Subject to the terms and conditions on the certificate.

WHY NOT CHECK BEFORE YOU BUY?

For friendly advice on your purchase and how this scheme will give you peace of mind.

Contact IWA consumer help line 01604 604511

Independent Warranty
21 Albion Place
Northampton
NN1 1UD